Frequently Asked Questions
1
How do I know you're a qualified counsellor?
I'm a Registered Social Worker (RSW #14654) in good standing with the BC College of Social Workers. I hold a Master of Social Work (MSW) and a Bachelor of Social Work (BSW), and I'm also a member of the BC Association of Social Workers.
You can verify my registration yourself on the College's public register here.
"Social Worker" is a protected title in BC. As an RSW, I'm accountable to a regulatory college, bound by a professional code of ethics and required to keep my training current.
2
What kinds of issues do you work with?
The range is wide. Anxiety and depression, substance use disorders, personality disorders, and psychosis: my experience spans mild to acute presentations.
Life stressors, relationships that have gone sideways, burnout, big transitions, the sense that things have gotten away from you and you'd like them back.
Much of my work is with caregivers, first responders, and the 2SLGBTQ+ community.
Couples counselling is part of the practice as well, for partners navigating conflict, disconnection, or a specific rupture.
3
Is what I share confidential?
What you say in session stays in session. Records are kept secure, and nothing is shared with family, employers, doctors, or anyone else without your written consent.
A few exceptions are set by law and by my professional obligations as an RSW:
-
Concern that a child is being abused or neglected
-
Concern that a vulnerable adult is unable to seek help for abuse or neglect
-
Risk of serious harm to you or to someone else
-
A court order or subpoena for records
Should any of these come up, you'll hear it from me first wherever possible.
4
What are your rates? Do you offer a sliding scale?
Sessions are $150 for 50 minutes and $190 for 80 minutes.
≈
5
Do you direct bill, and will my extended health plan cover counselling?
Direct billing isn't available. You'll pay at the time of session and receive a receipt to submit to your insurer.
RSWs are covered by most extended health plans in BC, and submitting for reimbursement is usually a quick upload through your provider's app. Health spending accounts will cover it as well.
6
Where are you located, and how do I book?
In-person sessions are at Landmark Building 6 in Kelowna. Virtual sessions are available anywhere in BC.
Both are booked through Jane. Click here to book.
7
How long are sessions, and how often will we meet?
Sessions are 50 or 80 minutes in length. Couples sessions can be longer if needed; this option can be discusses at the first session.
Session frequency varies and is related to treatment goals. Frequency is usaully determined during the first session.
8
What's your cancellation policy?
Cancellations and reschedules need 24 hours' notice, and both can be done through Jane. Anything later, including missed sessions, is charged the full session fee.
Emergencies are handled case by case.
9
Do I need a referral to see a counsellor?
No referral is needed. You can book directly through Jane, and most people do.
Referrals from a doctor, psychiatrist, or care team are welcome, they're just not a requirement.
10
Do you offer virtual counselling anywhere in BC?
Virtual sessions are available to anyone living in BC. Registration with the BC College of Social Workers covers practice within the province, so BC residency is the only requirement.
Sessions run over secure video through Jane. A link arrives by email beforehand and nothing needs to be downloaded. All you need on your end is a private space, a reasonable connection, and a device with a camera.